Refund Policy
We Want You to Love Your Piece
Your satisfaction matters to us. If something isn't right, please reach out—we'll work with you to find a solution.
Before You Purchase
Our furniture is authentically restored vintage.
Questions before buying?
We're here to help. We can:
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Send additional photos from any angle
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Arrange a video call to show the piece in detail
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Answer questions about condition, dimensions, or authenticity
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Discuss any concerns you have
You can't ask too many questions. We genuinely love talking about these pieces.
📧 Contact us: nicole@hobbsmodern.com
📞 Call: (619) 300-3551
Returns
48-Hour Return Window
If you're not satisfied with your purchase, you may return it within 48 hours of delivery.
To initiate a return:
Email us at nicole@hobbsmodern.com with your order number and reason for return.
Return Shipping
Ship returns to:
Hobbs Modern
5111 Santa Fe Street, Suite L
San Diego, CA 92019
We'll provide a shipping quote for your return. You're responsible for return shipping costs and for ensuring the item is properly packed and insured.
Refund Details
Furniture Returns:
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Refunds issued to original payment method
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15% restocking fee applies
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Original shipping cost is not refunded
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Return shipping cost deducted from refund
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Processing time: 10 business days after we receive the returned item
If the item is damaged while in your possession:
Additional fees will apply to cover repair costs before the piece can be resold.
Parts & Eames Cushions:
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15% restocking fee applies
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Original shipping cost is not refunded
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Return shipping paid by customer
Final Sales Items:
No returns on customized furniture, including:
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Custom upholstery (fabric or leather you selected)
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Custom stain colors
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Any modifications made to your specifications
Custom work is made specifically for you and cannot be resold.
Questions?
We're happy to clarify our return policy or discuss your specific situation.
Nicole Hobbs
📞 (619) 300-3551
📧 nicole@hobbsmodern.com